GUNPUCK™ Warranty and Liability Policy
Two Year Limited Warranty
GUNPUCK,LLC warrants that its products are manufactured free of defects in materials and workmanship. For two years from the date of purchase by the original owner, GUNPUCK, LLC agrees to correct any defect for the original purchaser by repair or replacement with the same or comparable model.
Technical specifications are subject to change without notice.
Original purchase receipt is required in shipment with warranty replacement/repair item. Customer is responsible for return shipping unless the exchange/return is due to error on our part. A return authorization number is required for returns and can be obtained by contacting GUNPUCK, LLC customer service at 513-777-6486 during the business hours of 8:00am and 4:30pm CST Monday through Friday. We recommend you insure your package and ship it via a trackable carrier. GUNPUCK, LLC cannot replace or provide credit for any items lost during return shipping.
GUNPUCK, LLC will not honor claims involving the GUNPUCK™ when such claims are made by the second or subsequent owner.
If you need factory service, whether under warranty or not, please contact GUNPUCK, LLC for instructions on how to have your GUNPUCK™ repaired.
International Warranty Claims
Customers in other countries should first check with their own Customs Authority and register the merchandise before sending it to the United States for repair. Every country’s Customs Authority has a different procedure and documentation for repairs, so it is important that you check with Customs Authority before you ship the merchandise back to GUNPUCK, LLC
GUNPUCK, LLC will not be responsible for injury, death, or damage to property resulting from either intentional or accidental discharge of a firearm or from its function when used for purposes or subjected to treatment for which it was not designed. GUNPUCK, LLC will not honor claims involving the GUNPUCK™ which result from careless or improper handling, unauthorized adjustment or parts replacement, corrosion, neglect or improper installation.